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MEET ROXY

The All-In-One AI Phone System For Your Business

WHAT IS ROXY?

Roxy is a VOIP phone system built for ambitious, modern businesses that want to sound as sharp as they work. Whether you’re flying solo or managing a growing team, Roxy helps you present professionally, streamline communication, and harness the power of AI, no jargon or tech knowledge required.

Say goodbye to clunky phone systems and hello to Roxy.

see Pricing

FEATURES

Every Roxy phone system comes jam-packed with powerful features, providing you with the most versatile and cost-effective business communication solution available.

Smarter Call Handling

  • Smart Call Routing & Forwarding
  • Time-of-Day Call Rules
  • Multi-Level IVR Menus (press 1 for sales…)
  • Call Queues & Hunt Groups
  • Caller ID Routing
  • Unlimited Inbound Calls
  • Voicemail with Transcription
  • Unlimited Voicemail Storage
  • Text-to-Speech Prompts
  • Call Quality Feedback Surveys

Devices, Access & Communication

  • Desktop & Mobile Apps
  • Use on Mobile, Desk Phone or Computer
  • Business SMS & Bulk Messaging
  • Click-to-Dial from CRM or Browser
  • Call from Anywhere with Unified Access
  • Cloud Storage Sync for Call Data
  • Scheduled Call Reports Sent to You
  • Phone Book Manager
  • Caller Presence in Any UK Location

Control, Insights & Integration

  • Unlimited Call Recording
  • Live Call Monitoring
  • Real-Time Call Analytics Dashboards
  • CRM & App Integrations (e.g. HubSpot, Pipedrive)
  • Custom User Roles & Access Control
  • One-Click Copy to CRM
  • Trackable Call Actions & Summaries
  • AI Note-Taking with Action Points
  • Simple Admin Panel for Team Oversight

Smarter Call Handling

  • Smart Call Routing & Forwarding
  • Time-of-Day Call Rules
  • Multi-Level IVR Menus (press 1 for sales…)
  • Call Queues & Hunt Groups
  • Caller ID Routing
  • Unlimited Inbound Calls
  • Voicemail with Transcription
  • Unlimited Voicemail Storage
  • Text-to-Speech Prompts
  • Call Quality Feedback Surveys

Devices, Access & Communication

  • Desktop & Mobile Apps
  • Use on Mobile, Desk Phone or Computer
  • Business SMS & Bulk Messaging
  • Click-to-Dial from CRM or Browser
  • Call from Anywhere with Unified Access
  • Cloud Storage Sync for Call Data
  • Scheduled Call Reports Sent to You
  • Phone Book Manager
  • Caller Presence in Any UK Location

📊 Control, Insights & Integration

  • Unlimited Call Recording
  • Live Call Monitoring
  • Real-Time Call Analytics Dashboards
  • CRM & App Integrations (e.g. HubSpot, Pipedrive)
  • Custom User Roles & Access Control
  • One-Click Copy to CRM
  • Trackable Call Actions & Summaries
  • AI Note-Taking with Action Points
  • Simple Admin Panel for Team Oversight

See Roxy in Action

Experience how Roxy transforms your client calls into organised, actionable summaries.

✅ Internal Marketing Sync

What Was Discussed

The marketing team met to review content plans for Q3. Topics covered included the product launch blog, lead magnet refresh, and campaign priorities for social and email.

Key Takeaways

  • Launch content deadline: July 21st.
  • New PDF lead magnet draft by next Wednesday.
  • Claire to review email open rate drops from June.
  • Team prefers Canva over Figma for social templates.

Action Items

  • James to finalise blog and send for review by Monday.
  • Sara to complete lead magnet v2 and push to design.
  • Next sync scheduled for Thursday 9:00 AM.

On track for a strong Q3 marketing push!

Cheers,

Roxy – The Note Taking Bot

🖥️ Customer Support – E-commerce Issue

What Was Discussed

James contacted customer support regarding a delayed shipment of his recent order. The item was due last Friday and still hasn’t arrived, though tracking shows it was processed.

Key Takeaways

  • Order placed 6 days ago, marked as dispatched but no delivery.
  • It’s a birthday gift needed by Wednesday.
  • Tracking ID shows no movement since handoff to courier.

Action Items

  • Flag with logistics team for urgent investigation.
  • Offer immediate refund or express replacement.
  • Email James confirmation and options by 3:00 PM today.

Let’s turn this around quickly and keep James happy!

Cheers,

Roxy – The Note Taking Bot

💬 Sales Enquiry – B2B Software

What Was Discussed

Anna from Eclipse Design Studio called to learn more about pricing and features for the team collaboration tool. She is comparing platforms to replace their current project tracking system, which lacks integration with their CRM.

Key Takeaways

  • Team of 12 people, primarily project managers and creatives.
  • Looking for Slack and HubSpot integrations, plus time tracking.
  • Existing solution lacks reporting and task visibility.
  • Decision expected within 10–14 days.

Action Items

  • Send tailored proposal including Pro plan with integrations.
  • Book demo for Thursday at 2:30 PM with product specialist.
  • Follow up next Monday if no response.

Looking forward to helping Eclipse streamline their projects!

Cheers,

Roxy – The Note Taking Bot

THE ROXY ENGINEERS

What’s the first image that comes to mind when you think of people who operate a business telephone company? How dare you…

You’re either looking at a faceless megacorp or an over-complicated niche provider. We built Roxy to be approachable, modern and genuinely helpful — without the tech speak.

So here are the two fools who thought it might be fun to start such a business…

PRICING

Simple, Transparent Pricing
All plans include free setup and are available on 30-day rolling contracts. Prices shown are per user, per month.
Starter
£18

+ VAT/user/month

Simple VOIP with essential features
  • 90-day call recording
  • Desktop & mobile access
  • Your own UK number
  • Basic call analytics
Get Started
Pro

£25

+ VAT/user/month

Everything in Starter, plus Al capabilities
  • Unlimited calls
  • 2,000 minutes of Al note-taking
  • Email summaries for clients
  • Action points from call
  • One-click copy-to-CRM
Get Started

NOTETAKING AND TRANSCRIPTIONS

Al Notetaking on another level

Forget taking notes – we’ve got your back! Words & details, captured perfectly.

LET'S CHAT

Have questions? Want to see Roxy in action? Our friendly team is here to help. Drop us a message or book a demo – and we’ll show you how Roxy can work for your business.

FAQS

Roxy is built for simplicity, flexibility, and power. Whether you’re a solo entrepreneur or growing team, you can easily manage calls across desktop, mobile, or desk phone. No technical skills needed setup is quick, and support is always available. Al-powered note-taking and call summaries are included with the Pro plan, helping you stay organised and focused.

No. Roxy is designed to be intuitive and user-friendly, so you don’t need any technical experience to get started. Setup takes just minutes, and our support team is always on hand if you need help. Whether you’re handling calls or reviewing AI-powered summaries, everything is streamlined to keep things simple.

Yes. Roxy works seamlessly across mobile devices, desktop computers, and even desk phones. You can manage and make calls from anywhere, giving you complete flexibility whether you’re at the office, working remotely, or on the move.

No — it’s included with the Pro plan only. AI-powered note-taking and call summaries are part of our Pro plan, which is ideal for busy professionals who want to stay organised without the manual effort. It’s a powerful feature that saves you time and ensures no details are missed.

Yes. You can bring your current number with you to Roxy, so there’s no disruption to your business or contacts. We’ll handle the porting process to make sure the transition is smooth and hassle-free.

Yes. Roxy’s AI note-taking is fully GDPR compliant. The call software is powered by our partner, Nebula, who are committed to upholding strict data privacy and compliance standards. Your call data is processed securely, with clear consent and transparency built in at every step. Whether you’re handling sensitive information or routine conversations, you can trust that your data is treated with the care and protection it deserves.

© 2025 Roxy Comms Ltd. Registered in England and Wales. Company number 16388321.
Registered office: 7 Bridge Street, Nailsworth, Stroud, England, GL6 0AA

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Meet Nick

Is the brains behind the tech. He fits the stereotype of a software developer with his dry sense of humour and the fact that he carries a multi-tool on his person at all times; in case something ‘needs fixing’.

Whilst we haven’t any proof, we are pretty sure he likes a propelling pencil and owns a number of short sleeve shirts with top pockets in which to keep his pens.

But Nick’s ability to take ideas from concept through to reality is second to none. A skilled coder and marketer he is chief problem solver at Roxy Heights.

It took a while to realise that the quiet gaze that falls over him when discussing a project is not anger (as Graham used to think) but Nick simply processing data and working out the way forward.

Meet Graham

Has worked in the mortgage industry for nearly 20 years and currently heads up his own mortgage business in the west of England.

Having worked with Nick on the development of a note-taking tool for internal use, the pair decided to get together and offer other businesses the chance to play in AI waters.

Always one to challenge the status quo and make sure customer service is top priority, Graham wants to strip the grey stereotype from